United Uptime Services received two separate awards for 2025: the Gilbarco Circle of Excellence and the Veeder-Root Circle of Excellence. Both were presented at the Houston branch. Earning both in the same year is a meaningful recognition of sales achievement, customer service, and operations work across the company. This is a note to the team who earned it.
This year, Gilbarco named United Uptime Services to the Gilbarco Circle of Excellence. Veeder-Root named us to the Veeder-Root Circle of Excellence. These are two separate award programs run by two separate brand teams. Both came to the Houston branch to present in person.
KEY TAKEAWAYS
The Circle of Excellence is presented by Gilbarco and by Veeder-Root each year. It recognizes exceptional dedication, high-level customer service, and outstanding sales performance across the distributor base. Outstanding sales growth, technical expertise, and overall commitment to representing the product lines are the things the OEM watches across the year.
It is not given for a single quarter or a single campaign. It is given for sustained performance across twelve months, against every other Gilbarco or Veeder-Root distributor in North America.
The criteria reflect what our customers experience. The sales call that opened the door. The follow-up that earned the second order. The service call that closed clean. The customer service interaction that turned a problem into a positive relationship. Every one of those is the result of someone on this team making the right call.
Clint Noble came to the Houston branch from Gilbarco to present the Gilbarco Circle of Excellence Award. Will Saladino came from Veeder-Root to present the Veeder-Root Circle of Excellence Award. These are separate awards from separate programs. Earning both in the same year is a real distinction.
Receiving recognition from the OEM partners who watch us closely all year is not a small thing. They see the sales numbers, the customer feedback, the support metrics, the install reports. They award the Circle of Excellence because they have evidence. The evidence is what this team produced across 2025.
The award names United Uptime Services. The work was done by:
The awards are yours. Take them personally. They were earned personally.
WHAT THIS REPRESENTS
Two separate OEMs looked at our sales, our customer service, and the operational work behind both, and decided to recognize United Uptime Services. The awards live on the wall. The standard that earned them lives in the work. Keep the standard.
The Circle of Excellence is annual. Every January the work resets. The same standard that earned the 2025 awards is the standard that earns the 2026 awards.
That standard is not the slogan. It is the small things that add up. The sales call returned on the same day. The customer question answered before it becomes a complaint. The diagnosis written down before the truck leaves. The part returned in the right packaging. The customer who hangs up the call satisfied. Every one of those is a vote for the next Circle of Excellence on both lines.
Keep doing the work the way you have been doing it. That is how we win 2026 on both awards.
Thank you to every team member who built 2025 with us. Thank you to the sales team for the relationships. Thank you to customer service for the post-sale experience. Thank you to the operations teams for performing the work that turned commitments into delivered results. Thank you to the branch leadership for holding the standard locally. Thank you to the admin team who never let anything fall through.
These awards are yours.